Privacy Policy
At eXcelerate Learning, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services.
1. Information we collect
We collect the following types of information:
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Personal Information: When you contact us, sign up for services, or interact with us, we may collect your name, email address, phone number, and any other information you provide.
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Usage Data: We may collect information on how you use our website, such as your IP address, browser type, pages visited, and other analytics to improve our services.
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Cookies: We use cookies to enhance your experience on our website. You can control cookie usage through your browser settings.
2. How we use your information
We may use your personal information to:
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Provide you with information about our services, updates, and resources.
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Process payments and transactions.
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Improve our website, services, and customer support.
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Notify you about changes to our services.
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Ensure compliance with legal obligations.
3. Data storage and security
We implement industry-standard security measures to protect your personal information. All data is stored securely, and we take precautions to prevent unauthorised access, alteration, or disclosure.
4. Third-Party Sharing
We do not sell or trade your personal information. However, we may share your data with trusted third-party service providers who help us operate our business (such as payment processors or analytics platforms). These third parties are required to keep your information confidential and use it only for the purposes we specify.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request the correction or deletion of your personal data.
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Withdraw consent for us to use your data at any time.
To exercise any of these rights, please contact us at hello@exceleratelearning.co.uk.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Please check back frequently to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
eXcelerate Learning
Email: hello@exceleratelearning.co.uk